Multiple Generations in the Workforce
So here are some tips and tricks for working with 4 generations of people:
By the way, a generation is described by Jason Dorsey as a segment of geographically linked population that experienced similar social and cultural events at roughly the same time in their maturation. This leads to sharing similar beliefs, values, preferences, priorities, attitudes, expectations, and communication styles.
Generational change is driven by these trends:
- parenting style
- technology
- economics
- education
- life spans
For the first time in US history, there are four different generations working side by side. That is pretty scary and is a growing challenge for today’s education leaders.
How Generations Define Themselves
- Boomers define themselves from 8-5
- Gen-X and Gen-Y define themselves by what they do after 5PM
- Gen-X and Gen-Y now exceed 43% of the workforce!
Engagement Strategies for Generations
Gen-Y
- Provide examples
- Lack real-world experiences
- Give feedback that lasts less than 30 seconds
- Give diverse challenges
- Reward with time
Gen X
- “Prove it to me!”
- Back up your decisions – they will Google you
- Keep to your commitments
Baby Boomers
- Recognize the hours they work
- Recognize dedication
- Get to the point
Matures / Traditionalists
- Demonstrate respect by listening
- Ask help based on their experience
- Let them know they are a valued member of the team
Categories: Group, Jason Dorsey

Truly helpful–I’m a member of Generation Y and have recently started working at a printing and office supply and bank supply company named Optimum System Products. It’s really useful to have a better way of understanding the generational divide as it plays out in our office dynamics.